Storm damage,documented with precision.
Platinum protects the roof first, documents what the storm actually did and, with your permission, meets your adjuster on site.
Storm damage roof repair, documented from the first tarp to the final report
Monsoon season can compromise a roof in a single afternoon: wind-driven rain, hail impact, a flashing failure that lets water in. Platinum's response starts with protection — exposed areas are tarped, the full roof system is inspected, and every finding is documented in photographs and a damage report you can share with your insurer.
What a storm leaves behind
Damage a storm doesn't announce
Hail damage rarely announces itself from the ground. Impact craters in metal flashing, cracked or displaced tile, granule loss concentrated in impact patterns, and new water staining inside the home after a storm are the signs we look for. If you're uncertain whether a recent storm reached your roof, an inspection is the reliable way to know.
Documentation you can share with your insurer
With your permission, we walk the roof with your adjuster and share our photos and measurements. Your claim, and any settlement, stays between you and your insurer. If the roof needs emergency stabilization in the meantime, we handle that.
How Platinum responds to storm damage
Document
We photograph and catalog every visible sign of storm damage — hail impacts, torn material, compromised flashing, and points of water entry.
Inspect
We assess the full roof system to identify the complete scope of storm-related damage, not only what's visible from the ground.
Share documentation
You file the claim with your insurer. We give you the damage report and, if you ask, share it with your adjuster and meet them on site.
Restore
Work begins after you approve our written scope.
Questions about storm damage.
What should I do right after a storm damages my roof?
Stay clear of unsafe areas and document visible damage from a safe location. Contact a qualified roofer about temporary protection and inspection, and ask your insurer about its reporting and documentation requirements.
Coverage: Will my insurance cover the repair?
Coverage depends on your policy and the insurer's review. Platinum can document roof condition and proposed work; a roofing report does not guarantee claim approval or payment.
Claim timing: Do I need to file a claim before getting an inspection?
Ask your insurer about its process and reporting requirements. A contractor inspection can provide useful documentation, but do not delay contacting your insurer while waiting for that report.
Can Platinum meet my insurance adjuster?
Yes, with your permission. We can walk the roof with your adjuster and share our photos and damage report. We don't negotiate claims or settlements and can't promise what a policy covers; those decisions stay between you and your insurer.
Documenting the damage yourself
Document the damage, then contact your insurer
Once it's safe, photograph the roof and any visible damage from the ground, and note the date. Don't wait for a contractor report before contacting your insurer about its reporting requirements.
- Keep dated photos and a short description of each observation, separate from conclusions about cause.
- Compare the contractor's proposed scope against the insurer's estimate, and ask about any differences.
- Keep a record of estimates, invoices, and written decisions.
A roofing inspection describes condition and proposed work; it is not an insurance coverage decision. Platinum Roofing Group is a licensed roofing contractor (ROC 365805), not a public adjuster. Before the next storm, use the pre-storm checklist.